Comments on: Another DVD from LoveFilm, and its wrong!

By: admin

admin — Sun, 20 Jul 2008 21:32:55 +0000

Rachel

I sent an email, marked for your attention, and just got a standard reply from someone else.

So nothing has been resolved…

By: admin

admin — Thu, 10 Jul 2008 16:16:00 +0000

Thanks Rachel, an unexpected, but most welcome comment!

Will email you my details.

By: Rachel Collins

Rachel Collins — Thu, 10 Jul 2008 15:58:03 +0000

Hello
Have picked up your posting about the problems you are experiencing and would love the opportunity to investigate your account and come back to you with an explanation and resolution.

If you can contact me by sending an email via your account to support@lovefilm.com and put my name in the subject line, I’ll be able investigate and come back to you

Kind regards

Rachel Collins
UK Customer Services Manager

By: Benny Garfield

Benny Garfield — Thu, 10 Jul 2008 13:07:15 +0000

I’d give Blockbuster’s a go…their online service is much better than LoveFilm (can’t speak for Amazon though!), I think they stock more dvds (I guess from their stores) as I usualyy get stuff from my top 5 choices

http://www.blockbuster.co.uk

..then click on the 1 month free rental trial offer!